You can cancel the contracted services by calling our customer service department via email to firstname.lastname@example.org, by phone on +34 928 515 504 or by going to one of our OFFICES.
Cancelling an Aquatickets reservation may result in the application of cancellation charges, as described below. The corresponding individual provider or tour operator may charge additional fees. When you cancel any reservation, you will be notified in person, by email or by phone the total amount of cancellation charges.
This cancellation and changes policy only applies for purchase made on www.touristticket.com
The value of the transaction may be subject to taxes, fees, commissions for foreign transactions, currency exchange or other charges. Your bank or your credit/debit card entity may charge fees for currency conversion.This would mean a difference between the amounts shown on touristticket.com and the affiliated websites of Aquatickets and the final amounts charged to your bank account, credit or debit card statement. Contact your bank or your card entity if you have any questions about the conversion rates or applicable charges.
It is not possible to obtain a refund once a visit or a service has begun or regarding any type of package, lodging, meals or other services already used, except in accordance with your legal rights.
After you make the booking you will receive a confirmation email, followed by another email with a voucher for the tour or activity. This will cointain all relevant information such as the time of departure or pick up time (if applicable). Print your voucher and hand it over to the tour & activity supplier.
Generally you do not need to take your personal documentation (id, driving license) to the tour or activity, unless it is mentioned on the description found on this website.
-> HIGH SEASON FROM JUNE - OCTOBER <- We strongly recommend you to book your tour with at least 10 days in advance.
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Travel agency license I-AV: I.C.81 // Travel agency license number : I-AV: I.C.81