Privacy Policy


When registering or making a purchase with AQUATICKETS, the USER accepts that the personal data  facilitated will be objective of electronic treatment that is property of AQUATICKETS. AQUATICKETS would like to inform the USER that their data will be treated confidentially and hosted on servers that meet the requirements established by Spanish Law on data protection.

AQUATICKETS and the USER agree  to operate in full  compliance of the Unsolicited Advertising Policy regulated by the Electronic Information and Commerce Society Services Law (LSSICE), in particular agree to:

    1. Not give such data to any society outside AQUATICKETS with exception of the providers with which it should coordinate the service.
    2. Not send chains of unsolicited emails.
    3. Include the word “advertisement” in messages from AQUATICKETS to the USER.
    4. Allow such USER to unsubscribe or modify their data in such messages.

AQUATICKETS hires service providers to carry out the provision thereof, restaurant, tour operators, transport companies, etc.). The USER accepts that AQUATICKETS can share your personal data with such service providers and communications in different ways (email, telephone or mobile phone systems in their different options) in accordance with confidentiality obligations compatible with this Data Protection Policy, and provided that third parties use your personal data solely on our account and according to our instructions.

AQUATICKETS can use SMS services to confirm or notify the customer of any hired service, such service is only for sending information, not for receiving so the client cannot send a SMS in this way, they should contact by telephone or email as specified on the CONTACT section of the WEBSITE.

In cases where it is not yourself who will benefit from the booking, you expressly agree to obtain consent from those third parties who should benefit from it, before communicating their data to AQUATICKETS.

The USER is responsible, in any case, of the accuracy of the information provided and is responsible for communicating any modification thereof to AQUATICKETS, AQUATICKETS reserves the right to deny service to any user who has provided false data, without prejudice to other actions that proceed in Law.



Personal data protection

By virtue of the Organic Law 15/99, of Personal Data Protection (LOPD) you are informed that the personal data that you may refer to us by any means, will form part of a file registered before the Spanish Agency for Data Protection (Agencia Española de Protección de Datos) whose purpose is the administrative and/or commercial management of the company.

Procedures for access, cancellation, opposition and/or rectification

In relation to your personal data, you are informed that the rights of access, cancellation, opposition and rectification, being able to excercise them by post mail to:
C/Anuzelo, 20, Puerto del Carmen, Tías, P.C. 35510, Las Palmas, indicating the Reference “Data protection” accompanied by a photocopy of a document that credits your identity, such as a National Identity Document.

You shall have the right to know the status of your data; the kind of treatments they are subject to; where they were obtained from; modify them if they are considered to not be correct, or if they were initially they no longer reflect the current reality for having changed it,; or even cancel them completely, as long as the current legislation allows it.

To excercise the mentioned rights, the request addressed to the Person Responsible of the File must include the following extemes:

– Name and surname of the affected, enclosing a photocopy of their DNI (or any other document valid in right in order to the identification of the individual. In the case of acting in representation of someone, or another legal person, a photocopy of the document that credits said representation.
– Request with the grounds or basis of the petition.
– Indiciation of an address for notification purposes.
– Documents, if any, which attest to the ground or basis of the petition.
For the sending of said request, any means that can demonstrate the sending and the reception of the request will have to be used.


ABOUT COOKIES uses cookies. By visiting this website and agreeing to this policy, you consent to’s use of cookies in accordance with the terms of this policy.

You should know that cookies are files sent by web servers to web browsers, and stored by the web browsers. The information collected is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

COOKIES ON uses the following cookies on this website, for the following purposes:

Google cookies uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at:]

Third party cookies uses a third party booking system by Turitop in order to provide you with the posibility of realtime online booking. When you use this website, you may also be sent third party cookies from Turitop, which may be used to determine certain aspects that will improve your booking experience.


Most browsers allow you to refuse to accept cookies.

+ In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

+ In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

+ In Chrome click on the Chrome menu on the browser toolbar, then select “Settings”, click “Show advanced settings” and in the “Privacy” section, click the Content settings button. Then in the “Cookies” section, you can change the cookies settings.

Please bear in mind that blocking cookies will have a negative impact upon the usability of this website.



Users contacting this website and/or it’s owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and it’s owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.


Touristticket only looks to include quality, safe and relevant links to external sources, however users should always adopt a policy of caution before clicking any external web links appearing in this website.

Touristticket cannot guarantee or verify the contents of any externally linked website, video, image or resource, despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.


Communication, engagement and actions taken through external social media platforms that this website and it’s owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use all social media platforms wisely and communicate with them with due care and caution in regard to their own privacy and personal details. Touristticket will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone, email or in-store.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Further information

Twitter privacy policy

Facebook privacy policy

Google privacy policy



1 Organizing Company

The organization of the promotional activities is promoted by AQUATICKETS LANZAROTE SL, established in Teide Street, No. 8 C, 35510 Puerto del Carmen, Lanzarote with CIF number: B-35860337 (hereinafter AQUATICKETS).

2 Special conditions

The requirements to participate in this given promotional activity described in the promotional material for every promotional activity and include information on the duration thereof, form of participation, cost of participation and location of the general rules of entry.

3 Acceptance of rules

Participation in this given promotional activity implies full and unconditional acceptance of these general terms and the particular conditions of each promotional campaign. The recognition as a valid participant is subject to compliance with the requirements set out in item 4 of these general rules.

4 Eligibility

You can participate in this promotion any person of legal age and resident in Spanish territory. No employee of the organizing company AQUATICKETS may participate. Only the participation of users who correctly send a reply SMS message with the keyword detailed in the promotional material, call the phone number listed in promoting or participating via the web or corporate network indicated will be considered valid in each promotion.

5 Beginning and ending dates of the promotional action

The start and end dates of each promotion are released through the promotional material for it.

6 Operation of the promotional activities

Participation through SMS:

* Each participant must successfully send an SMS message with the keyword described in the promotional material to a single predetermined number, which will be released in the promotional material.

* If the message is incorrectly sent to the user it will not be recognized as a participant.

* When the participant has sent the SMS message with the keyword they will receive on the mobile phone that has participated a message notifying you of the complete process and will be informed of the web address where you can view the list of Winners on the dates set for it.

* Once you have completed this transaction then you shall be deemed correct the participation in the promotion.

Participation through web page or social network:

* Each participant will need to perform an action or fill out the entry form and where it is thus required to answer a question that their participation is recorded properly in the promotion / contest.

* It is necessary that a final screen that confirms that the data has been received correctly, so that the registration becomes valid.

* Notwithstanding the foregoing, incomplete or false information will be grounds for immediate exclusion of the participant, thus losing any option to claim prize.

7 Awards

The awards will be described in the promotional material of each action, indicating the nature and number of units.

8 Distribution of awards

The winners agree that their personal data will be transferred to the partner company or brand of each promotional action with the aim that they are sent the corresponding prizes. The responsibility for the distribution, delivery, return or other circumstances that affect the enjoyment or awards resides exclusively in the partner brand.

9 Publication of the identity of the Winners

The winners accept that their name be published by means AQUATICKETS deemed appropriate, within a maximum period of 10 days from the date of completion of each contest.

10 Registration and Participation in Promotions and Contests

Notwithstanding as referred in the privacy policy (which can be found on the following page: Terms & Conditions) and in particular as regards participation in contests or promotions carried out by AQUATICKETS LANZAROTE SL through participation in such contests and promotions you expressly agree to receive information (newsletter), promotional  and commercials of third parties. It is understood that the user accepts the conditions that apply to the contests and promotions and privacy policy of AQUATICKETS LANZAROTE SL if you click on the box that refers to “I accept the data protection policy and legal basis” and then the “SEND” button found in the data collection form and, consequently, is informed and gives  specific consent to the incorporation of the data to the data file of personal responsibility AQUATICKETS LANZAROTE SL and expressly consent to the processing, use and transfer of such data for the purposes and under the terms indicated.

11 Processing of personal data

The personal data AQUATICKETS LANZAROTE SL received from participants will be included in a file owned and treated in accordance with current legislation regarding the protection of personal data. The data of the participants will be used by AQUATICKETS LANZAROTE SL to carry out this promotion (contact winning entrants and transmit such data to collaborating companies or brands, and be able to carry out the awards) and send Touristticket publishing information. The details of the winners and reservations may be published in the Aquaticket media available to order to publicize the promotion. The rights of opposition, access, correction or deletion of such data shall be exercised by notice in writing to AQUATICKETS LANZAROTE SL (contact page or via email at

12 Governing Law and Jurisdiction

The promotional activities are governed by Spanish law. AQUATICKETS LANZAROTE SL, and participating in the promotion, expressly waiving any other jurisdiction, submits to the courts of the registered participant in the promotion to any dispute arising from the promotion.